If you need help on a motorway or national highway, calling the motorway police helpline correctly can speed up the response. Use this simple step-by-step guide to share the right details.
Step-by-step: how to make the call
- Call the helpline: Dial 130.
- Confirm where you are: Tell them you are on a motorway/highway and mention the route (e.g., M-2, M-5).
- Share your name: Give your full name.
- Share your mobile number: So they can call back if the line drops.
- Give your exact location:
- Direction (e.g., Lahore to Islamabad side)
- Nearest interchange/toll plaza/service area
- KM marker if visible
- Explain what help you need: Accident, breakdown, medical, hazard, or complaint.
- Provide extra details: Vehicle type/color, registration, number of passengers, injuries, blocked lane, etc.
Safety while waiting
- If safe, move the vehicle to a secure place (like a safe shoulder area).
- Turn on hazard lights and keep passengers away from moving traffic.
- Place a warning triangle if available and it is safe to do so.
Tip: The most important thing is your exact location. Clear location details = faster help.
Key Points
- Dial 130 for motorway police help in Pakistan.
- Share name, mobile number, and exact location first.
- Mention route (M-2/M-5), direction, nearest interchange or KM marker.
- Explain what help you need and share vehicle details.
Frequently Asked Questions
What is the first thing to tell motorway police on a call?
Your exact location (route, direction, nearest interchange/KM marker) should be shared first.
What details help the police reach you faster?
Route (M-2/M-5), direction, nearest interchange or service area, KM marker, and your phone number.
What should I do while waiting for help?
Stay safe: use hazard lights, move to a safe place if possible, and keep passengers away from traffic.